Privacy Policy

Welcome to GenMago (available at https://genmago.com). We are committed to protecting your privacy and ensuring transparency in how personal information, browser data, and generation preferences are processed.

This Privacy Policy describes our practices regarding information collected through our website, AI character generation tools, character studio, comic story agent, API endpoints, and associated services. By accessing or using GenMago, you consent to the data practices described in this policy.

Information You Provide: When you create an account, subscribe to our Pro tier, submit prompts, or reach out via our contact form, we collect the details you provide such as your email address, billing information (processed securely through authorized payment gateways), and communication history.

Automatically Collected Technical Data: Like most modern web platforms, our servers automatically log standard network metadata including your Internet Protocol (IP) address, browser type and version, referring/exit pages, operating system, date/time stamps, and clickstream data. This data is utilized solely for system performance, security auditing, and server load optimization.

User Prompts and Uploaded Media: Text prompts, character descriptions, and reference images uploaded to client-side editing canvases are processed to render your requested visuals. Unless you explicitly save an item to your private user gallery, client-canvas transformations operate locally in your browser memory.

GenMago uses cookies, web beacons, and similar tracking technologies to ensure essential site navigation, remember your active UI preferences (such as dark theme settings or default generation ratios), and analyze traffic patterns.

Essential Cookies: Required for core authentication, session preservation, and security protection against cross-site request forgery.

Performance and Analytics Cookies: Enable us to observe aggregate visitor interaction, popular feature usage, and server response times to continuously improve our user experience.

You can choose to disable cookies through your individual browser settings. However, doing so may limit your access to certain dynamic features or require you to re-authenticate frequently.

Third-party vendors, including Google, use cookies to serve advertisements based on a user's prior visits to GenMago or other websites on the Internet.

Google's use of advertising cookies (including the DoubleClick DART cookie) enables it and its partner networks to serve relevant ads to our users based on their browsing behavior across our website and other properties across the web.

Personalized Advertising Opt-Out: You may opt out of personalized Google advertising at any time by visiting Google Ads Settings (https://www.google.com/settings/ads).

Alternatively, you may opt out of third-party vendor advertising cookies for personalized marketing by visiting the Digital Advertising Alliance Consumer Choice page at https://www.aboutads.info/choices/ or the Network Advertising Initiative opt-out portal at https://optout.networkadvertising.org/.

Our website displays advertisements provided by Google AdSense and may include hyperlinks to external web resources, sponsor partner platforms, or social communities.

Third-party ad networks or servers may employ technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on GenMago. These technologies automatically measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see.

Please note that GenMago has no access to or control over these cookies that are used by third-party advertisers. We encourage you to consult the respective Privacy Policies of these third-party ad servers for more detailed information on their practices.

We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, destruction, loss, alteration, or disclosure. Payments are processed through PCI-DSS compliant payment gateways, and no credit card details are stored directly on GenMago servers.

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you are entitled to specific rights under the General Data Protection Regulation (GDPR):

• The right to access: You may request copies of your personal data held by us.

• The right to rectification: You may request that we correct inaccurate or incomplete information.

• The right to erasure: You may request the deletion of your personal data under certain conditions.

• The right to restrict processing: You may request that we restrict the processing of your data.

• The right to data portability: You may request that we transfer your collected data to another organization.

To exercise any of these rights, please contact our Data Protection representative at [email protected] or [email protected].

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California consumers have the right to:

• Request disclosure of the categories and specific pieces of personal data collected over the preceding 12 months.

• Request deletion of personal data collected, subject to legal exceptions.

• Direct us not to sell or share your personal information. GenMago does NOT sell consumer personal information to third parties.

• Be free from discriminatory treatment for exercising your California privacy rights.

Protecting the privacy of children is of paramount importance. GenMago does not knowingly target, solicit, or collect personally identifiable information from children under the age of 13.

If a parent or guardian believes that GenMago has inadvertently collected information from a child under 13 in its database, please contact us immediately at [email protected], and we will promptly remove such records from our servers.

We reserve the right to revise or update this Privacy Policy from time to time. Any amendments will be reflected on this page with an updated revision date. Continued utilization of GenMago following posted revisions constitutes acceptance of the modified terms.

If you have questions, feedback, or concerns regarding our privacy practices or advertising disclosures, please reach out to us at [email protected] or via our Contact page.